Senior Customer Success Manager – Pre-Sales / Europe

Senior Customer Success Manager – Pre-Sales / Europe
Jobs > Senior Customer Success Manager – Pre-Sales / Europe / Italy, Europe
Italy, Europe
Content & Media
Commercial
January 20, 2026

About the Role:
A leading provider in the streaming media technology space is seeking a Senior Customer Success Manager/Pre-Sales to manage enterprise accounts and deliver high-level support and onboarding for major broadcasters and OTT platforms. The role will also support pre-sales activities including demos, RFPs, and POCs. You’ll be working in a dynamic scale-up environment, collaborating with both technical and commercial teams to drive customer satisfaction and business growth.

The Company:
This fast-scaling technology company is disrupting the streaming media sector, partnering with some of the largest media and broadcasting companies in Europe. With a young, innovative culture and flexible working practices, the business offers a dynamic environment ideal for proactive individuals who thrive on autonomy and impact.

Benefits & Opportunities:

  • Help shape internal processes in a growing scale-up environment
  • Work across a unique hybrid role blending customer success and pre-sales
  • Be part of delivering high-visibility, global media content

To Be Successful, You’ll Need:

  • Experience with streaming or CDN solutions within the B2B vendor space
  • Experience in working with enterprise-level customers
  • Background in technical customer success and ideally pre-sales

Interested in Learning More?
Reach out to me at sara@neuco-group.com for an initial discussion.

Key Words:
Customer Success | Pre-Sales | Video Streaming | OTT | CDN | B2B SaaS | Enterprise Accounts | Technical Account Management | Europe | Broadcast Technology

 

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