Paris, France
Content & Media
TechnicalAbout the Role:
A newly created senior leadership position designed to strengthen on-site operational oversight within the French business. This role provides visible, day-to-day leadership, acting as the senior escalation point for French-speaking customers and owning major incidents. Reporting directly into the Group, the position will unify merged operational teams, implement meaningful KPIs, and drive operational transformation across people, process and performance. This role will initially be offered as an 18-month contract, with the intention for it to become a permanent position at the end of the term.
The Company:
A major player in media technology and content delivery, with global operations and a future-facing service model. This company is at the heart of media transformations, enabling clients to evolve and scale in a changing broadcast and streaming landscape.
Benefits & Opportunities:
- Genuine autonomy to shape and lead French operations with senior-level authority and visibility.
- Direct exposure to executive leadership and influence across engineering, sales and network teams.
- Opportunity to drive meaningful operational change during a period of transformation and investment.
- Work with major telecom and national broadcast customers in complex, high-impact environments.
- Ability to leave a lasting operational and cultural footprint within a modernising organisation.
Core Requirements:
- Senior-level service management experience working with complex, high-stakes customers such as telecom operators or national broadcasters.
- Proven experience managing high-volume, mission-critical services at scale, including environments with hundreds to thousands of live services.
- Background within telecoms, broadcast, or media infrastructure environments.
Interested to know more?
Contact me at sara@neuco-group.com for an initial discussion.
Key Words:
Operations Leadership | Service Management | Telecoms | Broadcast | Media Infrastructure | Incident Management | Major Incidents | Operational Transformation | KPI Development | OTT | IP Services | Cloud Distribution | Customer Escalation | Mission-Critical Services
Lead Consultant
Related Jobs
Senior Sales Engineer / Remote, U.S (South East Preferred)
Remote, U.S (South East Preferred)Cyber SecurityTechnicalThis role focuses on driving the technical success of enterprise sales cycles within cybersecurity operations. The successful candidate will lead discovery, deliver tailored demonstrations, and own proof of value engagements, translating complex AI-driven automation solutions into measurable customer outcomes. Working closely with sales teams, they will shape technical strategy and help organisations scale SOC operations efficiently.
Senior Director of Sales – Rentals, US
USContent & MediaCommercialThis is a newly created position focused on driving growth within a US-based rental business by expanding into the corporate AV market. The role centres on generating new revenue through established industry relationships, targeting sectors such as corporate events, production, and enterprise live events, while shaping go-to-market strategy in a fast-paced, short-cycle environment.
Cloud Backend Software Engineer / Munich
MunichContent & MediaEngineeringA Cloud Backend Software Engineer is required to strengthen the European engineering capability within a global content security platform. Reporting to the Development Manager, this role focuses on designing and building scalable backend services across AWS environments. You will develop authentication, authorisation and identity management services in Python, contributing to resilient, high-performance microservices within an always-available SaaS architecture.
Manager, Presales Engineering / USA (Remote)
USA (Remote)Content & MediaTechnicalThis is a newly created position within a growing US presales function, combining leadership with hands-on technical engagement. The role focuses on managing a high-performing team while leading strategic presales initiatives across key accounts, including technical presentations, proof of concepts and customer engagements throughout the sales cycle.
Customer Success Manager / London, UK
London, UKCyber SecurityCommercialAn exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. This role focuses on building trusted relationships, driving renewals and expansion, and aligning security solutions with client objectives in a fast-paced, high-growth environment.
Program Manager / Switzerland
SwitzerlandSatellite & NewSpaceOperationalThis role is being hired in anticipation of upcoming GEO satellite programmes, with the successful candidate positioned to lead a new programme upon formal launch and, in the meantime, supporting ongoing programs as they head into the AIT phase. You will act as the voice of Programme Management locally, and collaborate with the PMO team globally. Managing complex GEO programmes, customer expectations, risk and roadmap definition.
Account Executive EMEA / London, Benelux and Nordics (Remote)
United Kingdom / Benelux / NordicsCyber SecurityCommercialThis is a first-on-the-ground Senior Account Executive role, owning new business across EMEA. You will lead the full sales cycle and engage technical stakeholders, including developers, engineers, CTOs, and CISOs. Focused on net new logo acquisition, this role requires deep technical discovery and the ability to sell a critical infrastructure solution into mid-market and enterprise accounts.
Solutions Engineer / London, UK
London, UKCyber SecurityTechnicalThis is a great opportunity to be the first Solutions Engineer hire for the company in EMEA. You will be responsible for driving the technical wins across new business opportunities. Working closely with Account Executives, the role leads technical discovery, solution design, and proof of concept delivery, engaging developers and senior stakeholders to position a highly specialised CIAM platform.
Director of Engineering – Spacecraft / Colorado, USA
Colorado, USASatellite & NewSpaceEngineeringThis is a newly created leadership position within a high-growth NewSpace organisation. The Director of Engineering will provide senior systems-level leadership and technical oversight across multiple robotic spacecraft missions, including active government programmes. The role owns missions end to end, evolves an existing spacecraft baseline into a scalable multi-mission platform, and defines repeatable architectures, interfaces, and processes to support docking, servicing, and reboost missions.
Senior Customer Success Manager – Pre-Sales / Europe
Italy, EuropeContent & MediaCommercialA leading provider in the streaming media technology space is seeking a Senior Customer Success Manager/Pre-Sales to manage enterprise accounts and deliver high-level support and onboarding for major broadcasters and OTT platforms. The role will also support pre-sales activities including demos, RFPs, and POCs. You'll be working in a dynamic scale-up environment, collaborating with both technical and commercial teams to drive customer satisfaction and business growth.
Customer Success Manager / USA (Remote)
USA (Remote)Content & MediaCommercialThis is a newly created position focused on building a high-touch customer success function across key US media and broadcast accounts. The role centres on proactive engagement, structured customer interactions, and post-sale relationship management. You will drive customer satisfaction, oversee service performance, and act as a key liaison between clients and internal teams.
Principal GNC Engineer / Colorado, USA
Colorado, USASatellite & NewSpaceEngineeringThis is a principal (or Senior) Guidance, Navigation and Control (GNC) Engineer position, focusing on the design, build, test, analysis, and in-orbit operation of GNC systems for rendezvous, proximity operations, and docking (RPOD) spacecraft. The role sits at the intersection of autonomy, robotics, and space domain awareness, and is critical for enabling advanced in-space manoeuvres and sustained orbital operations in a fast-paced engineering environment.
Video Infrastructure Sales / US
USContent & MediaCommercialThis is a newly created role supporting the video infrastructure product line within a growing global broadcast technology company. Acting as a technical sales overlay, you'll collaborate across regional sales, presales, and product teams to enhance sales strategy, identify new opportunities, and influence the product roadmap. Travel to key industry events and international product hubs is expected.
Managing Director / Ireland
Dublin, IrelandSatellite & NewSpaceOperationalAn established satellite technology organisation is launching its EU manufacturing hub in Dublin and seeks a Managing Director to build and lead the Irish entity. This role carries full accountability for operational delivery, facility set-up and scaling up the team from the ground up.
Strategic Account Director / France
FranceContent & MediaCommercialThis role leads strategic sales across Southern Europe, Benelux, and Central Europe. You'll be selling complex managed services and transformation programmes to major broadcasters, telcos, and rightsholders. Targeting up to 50 key accounts while shaping multi-million euro deals and influencing digital evolution across the region. Fluency in French is highly preferred.
AIT System Engineer / Switzerland
Lausanne, SwitzerlandSatellite & NewSpaceEngineeringThis position focuses on leading system-level test definition and execution for spacecraft integration, ensuring reliable long-term operation in orbit. The role involves ownership of full-system test specifications, validation of all subsystems, and oversight of integration and environmental testing campaigns, including thermal vacuum testing.