Datalink Support Specialist / Seattle, US

About the Role:

As a Datalink Support Specialist, you’ll serve as the first point of contact for technical and operational issues across a leading Flight Deck Service platform. You’ll manage aircraft configuration, support onboarding, and collaborate with internal teams to ensure system efficiency. The role blends technical troubleshooting, customer-facing responsibilities, and internal coordination, ideal for someone seeking to deepen their avionics knowledge while supporting key aviation clients.

The Company:

A global provider of aviation connectivity solutions with over 25 years of industry experience. Operating across Aviation, Mobility, Maritime, and Government sectors, this innovative organisation leads in providing seamless cockpit communications and integrated avionics services. The team culture is collaborative, office-based, and committed to nurturing career growth.

Benefits & Opportunities:

• Collaborate with aviation experts while working with cutting-edge technologies in a structured, mentoring-focused environment.
• Be the face of service for leading aviation clients, gaining industry-wide exposure and influence.
• Progress your career in a growing, stable company with internal promotion pathways and an attractive benefits package.

To Be Successful, You’ll Need:

• 2 – 6 years’ experience in the aviation industry (FBO, aircraft management, avionics, or pilot).
• Strong understanding of aircraft operations and avionics troubleshooting.
• Experience in customer-facing or client support roles, ideally within commercial aviation.

Interested in Learning More?

Reach out to me at callum@neuco-group.com or call 07537 162615 for an initial discussion.

Key Words:

Datalink | Flight Deck Freedom | Avionics | Aircraft Operations | Aviation | Troubleshooting | Connectivity | Business Aviation | Aircraft Configuration | FBO | Customer Support | Ground Station | Airplane | Satellite | Technical Support | Seattle