Technical Support Manager / Leuven, Belgium

Technical Support Manager / Leuven, Belgium
Jobs > Technical Support Manager / Leuven, Belgium / Leuven, Belgium
Leuven, Belgium
Satellite & NewSpace
Technical
December 13, 2024

About the Role:

This is an exciting opportunity to take ownership of the technical customer support process for a leading earth observation camera solutions manufacturer. From the early mission phases, you will play a crucial role in product development and customer relationship management. You will build strong relationships with customers to understand their specifications, whilst collaborating with the internal product development teams to deliver on mission requirements. You will follow the processes till product installation, providing invaluable insight throughout the development stages to ensure mission success.

The Company

My client is the leading provider of earth observation solutions, offering innovative optical camera products to the smallsat industry. After a fantastic year of growth, they are embarking on their latest phase of transformation, with Europe positioned at the centre of this initiative. This is a unique opportunity to join them at a pivotal phase of their growth and play a leading part in shaping the success of their operations in Europe.

Benefits & Opportunities

  • You will play a key role in establishing the customer technical support function, seeing your work have a tangible impact on processes throughout the organisation.
  • You will join a company dedicated to your growth, benefitting from a clear progression path.
  • You will be a part of a collaborative team with a shared passion for the industry and commitment to achieving collective goals at a pivotal point of growth.

To be successful you’ll need to have…

  • Mechanical or electrical engineering background for satellite or optical systems
  • Experience in the development of Earth Observation satellite missions
  • Strong experience in customer-facing positions

Interested to know more?

Interested? Contact me ([email protected]) for an initial discussion.

Key words…if all these are resonating, this could be the job for you!!

Customer relationship, Technical Support, Customer Management, Sales Engineering, Optical Cameras,

Earth Observation, Remote Sensing, System Manufacturing, Optical Systems

Upload your CV/resume or any other relevant file. Max. file size: 512 MB.

Lead Consultant
Annabel Smeeton
Consultant
View Profile

Related Jobs

Senior Sales Engineer EMEA / UK

London
Cyber Security
Technical
You will be driving technical aspects of pre-sales business opportunities through technical presentations and demonstrations, troubleshooting and resolving technical problems, ensuring successful product adoption, and providing technical enablement to channel partners.

Key Account Manager / London / Geneva / Bochum

Bochum, Germany
Cyber Security
Commercial
In this role, you will be representing the company’s largest and most strategic accounts, building relationships with executive-level contacts to negotiate upgrades to existing implementations and ensure that minimum requirements are established, managed, and maintained with customers.

VP Product & US / United States

United States
Connectivity
Commercial
This role is to lead and develop the company’s product management team across all commercial offerings for the entire product chain from the ground up. You will be crafting strategic plans, and business cases whilst fostering a collaborative, accountable, and innovative environment to create market-leading solutions. You will be partnering with executive leadership to align product roadmaps with market trends and company growth priorities. By leading the team, you will oversee product readiness, launch phases, and training for distribution partners, providing sales support via technical materials, presentations, and training. This role will focus on introducing new products, enhancing features, and addressing customer needs while contributing to revenue growth and profitability.

Senior Satellite Communication Technical Manager / Toulouse, France

Toulouse, France
Satellite & NewSpace
Technical
As a Senior Satellite Communication System Technical Manager, you will support a diverse range of satcom projects, conducting the procurement processes of the satellite system on behalf of the customer, with a key focus on the payload. You will lead various activities including the concept and feasibility analysis, RFP generation, and contract negotiations to ensure a seamless delivery of the customer project requirements.

Senior Remote Sensing Technical Manager / Toulouse, France

Toulouse, France
Satellite & NewSpace
Technical
As a Senior Remote Sensing Technical Manager, you will support a diverse range of remote sensing projects, conducting the procurement processes of the satellite missions on behalf of the customer. You will lead various activities including the concept and feasibility analysis, RFP generation, and contract negotiations to ensure a seamless delivery of the customer project requirements.

Senior Programme Manager

Connectivity
Technical
The position will be a Senior Programme Manager to drive strategic projects shaping industry requirements and influencing standards for cloud and virtualisation in the mobile telecommunications space. This role involves impact generation, external representation, stakeholder management, and project coordination with a focus on industry innovation.

Programme Manager / Lausanne, Switzerland

Switzerland
Satellite & NewSpace
Technical
Our client is looking for a Satellite Program Manager to play a crucial role in the delivery of several major telecommunication satellite manufacturing programs. You will work closely with local and international vendors, and internal teams both in Europe and the US and engage with industry-renowned customers, to ensure the timely delivery of multiple next-generation satellites. This position is one of my clients’ most critical hires, you will closely assist the lead Program Manager and there will be plenty of opportunities to lead industry-disrupting programs in the future yourself.

Senior Mechanical Design Engineer // The Netherlands

The Netherlands
Satellite & NewSpace
Engineering
As the Senior Mechanical Design Engineer, you’ll spearhead the mechanical design engineering for top-tier satellite subsystems. This key role involves not only driving technical design activities across spacecraft AOCS, Propulsion, and Avionics solutions but also mentoring and coaching a team of mechanical engineers to achieve best-in-class results.

Manager of Software Engineering / Austin

United States
Cyber Security
Engineering
As a Squad Leader, you’ll manage a cross-functional engineering team, providing mentorship and ensuring successful delivery. You’ll oversee timelines, remove blockers, and guide technical direction through high-level architectural discussions. You’ll also collaborate with other engineering managers driving innovation, process improvements, and cross-functional productivity.