Diversity & Inclusion-what advice would you give to organizations when it comes to improving this?

In episode #76 of The Tech That Connects Us, we were so excited to be joined by Mark Johns, who is the Chief Executive Officer at Switch Media.

In this episode we spoke a lot about Diversity and Inclusion, and Mark was able to give us excellent insight from his tenure, as well as how organisations can boost D&I through better interview strategies and also being located in diverse cities. 

We hope you enjoy this episode as much as we did recording it.

Diversity & Inclusion: what advice would you give to organizations when it comes to improving this?

How have you seen the issue surrounding diversity change over your career?

Over my career, it has absolutely changed, massively. I mean, we’re in a much better place now than we were when I started out in 1991! 

Everyone was a white, generally bearded male. Now, in the radio world – it’s just completely the opposite, there’s opportunities for everybody no matter who you are, or where you come from. It’s so fantastic in comparison from where it used to be. However, it took quite a long time to change. But, the rate of change the last 10 years has been a lot faster. 

And, being in a country like Australia, and a city like Sydney – diversity is everywhere. And, it’s actually one of the reasons that we decided to move back here. 

We did a for and against list! We were living in Cornwall, in the UK at the time which is obviously a beautiful part of the world, but absolutely no diversity at all. We thought to ourselves, we don’t want the children growing up, thinking that this is what the world looks like. So, Sydney is a little bit like London, but with more culture! The food is amazing. 

What ideas or advice would you have for the industry when it comes to improving that diverse talent?

I take one specific example, although it’s not actually my example. It’s one that I stole from being in somebody else’s office. But there was a lady who came for an interview, and she was from Iran – and hadn’t had any success at all.

She had incredible qualifications, a Microprocessor Engineer I think. And in their company, they had a policy of letting anyone interview (not just managers), and she was given no opportunity because of who she was. So, the interview process had to change to avoid bias and give individuals the best opportunity possible. 

How do we open that door for people?

There’s always the risk of confirmation bias, even from a skikllset point of view, or because someone resonates with you more. So, it’s all about opening up that interview process and giving others opportunities. It can only be a positive thing. We do it all the time – and it works for us. 

To listen to the full episode, click here.

Every Wednesday we sit down with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

The Evolution of the live production space 

In episode #74 of The Tech That Connects Us, we sat down with Serge Van Herck, CEO at EVS

He has been a very visible figure in the media and communications world for over 20 years working as head of satellite service, sitting on boards, as well as holding C-Suite positions throughout his career. In 2019, he became CEO of EBS during one of the most rapidly evolving periods of live video production. 

We hope you enjoy this episode as much as we did recording it. 

The live production space has been right at the centre of disruptions over the years with the pandemic, how have you seen the live production space evolve and adapt during that time? 

Well, it has dramatically evolved. And we already had some trends before on the evolution from SDI to IP, but more importantly, the evolution to remote production.  

Due to this pandemic, remote production has really accelerated a lot. I think we were lucky to launch in 2020 – I would say this was by coincidence. Being able  to have newer technology enabled us this evolution, which has accelerated our business and helped customers to adapt to a new reality. 

What products in particular and solutions that you’ve seen today really excite you? 

I think a lot of people are talking about the plants. In my opinion, the plant is just computers, which are not in your facility but elsewhere. But in my perspective, one of the most incredible technologies we are working heavily on is artificial intelligence. 

It’s amazing what you can do with it. And, if everywhere you look, you can use artificial intelligence in one way or another. Thanks to AI, we can further improve the replays by creating virtual images between real images, something that artificial intelligence and our implementation of artificial intelligence is doing remarkably well. So, that’s a nice example of how we are implementing artificial intelligence. 

What’s your read on the industry right now? 

I think that our industry is in transformation, but it’s arguably always been like that. I’ve been in the industry for more than 20 years, and things are always changing.  

But for me,  it’s making sure that we create new technologies that respond to the needs of our customers. And then they can do more with less, and that they can do that in the most reliable way. However transformation is definitely there.  

What sense are you getting from your customers in regards to their investment into new technologies and solutions?  

Well, we like to say our strategy is about customer intimacy. So it’s not just developing new technologies and for just pushing the boundaries of technology. Instead, what we really try to do is to understand the real needs of our customers and respond with the right technologies, the right integration, sometimes of building blocks, to offer them a good solution that they can fully rely upon.  

To listen to the full episode, click here.  

Every Wednesday we sit down with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

IBC 2022

IBC 2022, saw the industry back together and relatively back to normal with over 1000 exhibitors and 37,071 people in attendance from 170 countries. And with nine of us in attendance from neuco, we were back in full force too!

After 3 years away, there was such a positive atmosphere with everyone so relieved to be meeting face-to-face in Amsterdam again. And while I was told attendance was down around 30% from 2019, it certainly felt busy and thriving on the floor to me.

There was an obvious underlying theme to the first day conversations, with everyone comparing their various travel delays – neuco being no exception! My first lesson of the show was definitely to book an earlier flight into Schiphol, although I’m not sure whether after our three and half hour’s stint in Gatwick’s Wagamama’s we will be welcome back…

Despite the travel disruption everyone was up early and ready to go on Friday, and you could feel the buzz of everyone so excited to be back at the RAI Amsterdam again. As my first trade show experience and just a month in to joining neuco, I wasn’t entirely sure what to expect but I couldn’t have been more overwhelmed by how welcoming everyone was. I truly feel blessed to have met so many incredible individuals!

Being able to meet in person and surrounded by the latest cutting-edge tech, was not only incredible for building my industry understanding. But also proved how invaluable events like IBC are for building and maintaining those long-term relationships that are so essential for everything we do at neuco.

It was interesting to see the areas experiencing significant growth, in particular the CDN space, FAST network’s and subscription VOD were not showing any signs of slowing down. Hot topics on the floor remained focused on adoption of Cloud technology, as well as the importance of data analysis for understanding your end users and creating a more personalised service. It was great to see that accessibility was a key focus too with many discussions around how AI could be used to make tech more accessible and immersive.

As a woman joining the industry it was really welcomed to hear discussions around Diversion and Inclusion and especially what is being done to encourage continued improvements in these areas. Having just come from the Veterinary Medicine field, which is on the opposite end of the scale, it was a slight shock to the system stepping into such a male dominated field! If you are a woman in the space be sure to check out the Rise Group if you haven’t already. They are doing incredible work supporting, mentoring and advocating for women joining the media technology sector.

In the recruitment world it was incredible to see how many companies were growing, both in terms of expanding current teams and breaking into new markets. Not just is this great for us at neuco, with so many potential opportunities discussed, but also is such a promising sign that the industry is recovering from the challenges of the last few years. If nothing else, it was evident how highly in demand engineering talent is!

And beyond the business it was just incredible to be out in Amsterdam, we really made the most of our evenings socialising with our amazing partners at Ovyo and eating some delicious food. Plus, Tim couldn’t have been more excited to show us newbies the extensive cycling infrastructure…

In summary, I couldn’t have asked for a more jam-packed and exciting first trade-show experience. There really is nothing that can beat face-to-face interactions and I can’t wait for next year where I should have even more familiar faces to see.

The biggest change in the broadcast and media industry 

In episode #73 of The Tech That Connects Us, we sat down with the Srini Co-Founder and CRO of Amagi

He is a technology entrepreneur who began his career as a software engineer. Following this, he became the co-founder of Impulsesoft, a wireless audio company. And in 2008, he continued this entrepreneurial spirit and co-founded Amagi. You can often find him speaking at global industry events discussing how cloud technology can help solve problems and add value.  

We hope you enjoy this episode as much as we did recording it. 

What do you think the biggest change has been in the broadcast and media industry? 

“I feel, you know, the two fundamental things that are happening in the industry, one in the backend, one in the front end. There is this massive shift that we all know, towards streaming, towards connected TV, where people are switching to a connected TV experience.   

As part of this, obviously, we are seeing some trends of subscription potentially moving a lot more to advertising. People are getting a mix of both on demand, and then traditional cable. So, we’re seeing a lot of sub-trends, but the broad trend is that there is a movement from traditional linear to streaming. 

At the backend, the broadcasters are saying, “Hey, I don’t know what the world is going to look like five years from now”. I mean, it’s changing dramatically, I have to be prepared for that. That means having that flexible technology infrastructure to be able to react quickly to changes. This means moving to the cloud, away from traditional on prem hardware-based infrastructure.  

I think these are massive transformations that are happening right now. But again, if you ask me, we are just taking the video that has been produced the same way that been produced for the last 50 years and just distributing it on the internet!” 

To listen to the full episode, click here.  

Every Wednesday we sit down with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

What advice would you give to someone entering the broadcast & media industry?

In episode #70 of The Tech That Connects Us, we were delighted to be joined by Christian Massman, MD and CSO of Qvest Group.  

Christian started his career within the world of banking before making the transition to the broadcast media industry. Fast-forward to today, Christian is now the executive board member, Managing Director and CSO for Qvest group. 

We hope you enjoy this episode as much as we did recording it. 

So Christian, what is one piece of advice you would give to someone entering the industry? 

“What always led me through developing people and actually judging people in terms of doing performance reviews, and really coaching and mentoring people was down to a book I read at the end of the 90s. And this book, by Jack Welch, former CEO of General Electric, implemented the four E and one P methodology which I use.  

It has always helped me to identify the right talent for the right job, and then actually to develop people further in their careers so they can grow. 

And if you’re not familiar with it, the 4 E’s stand for energy, energise, edge, and execute. So, in terms of the attributes that you’re looking for, when it comes to developing talent in identifying top performers – the P stands for passion – and this, from my point of view, is the most important ingredient.  

Therefore, if you’re not doing what you’re doing with 100% commitment and passion, you’re maybe in the wrong job, and then look for something else. But it starts with being passionate about being hungry, really wanting to succeed or making a difference and so on.  

But energy, being able to have energy and being able to engage and energise others, of course, to take big decisions and execute on them is very, very important as well. But the P the passion is number one for me!” 

To listen to the full episode, click here.  

Every Wednesday we sit down with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

IBC 2022, 3 years in the making!

With the cancellation of the shows in both 2020 and 2021 it was starting to feel like we would never get back to the lowlands for the biggest of the Broadcast trade shows IBC.

Apart from being the centrepiece show for much of the media tech space, IBC holds a special place for me as the first media show I ever went to, the first show where I realised that those shoes looked nice but were entirely impractical for 20k steps a day on the show floor, the first show where I found myself in a one-on-one with an SVP who clearly did not know who I was and wanted to know why I was taking up their time…ah memories.

IBC 2022 will be our first chance in years to meet some of our favourite people in the industry, host some networking events, and really immerse ourselves back into the media space (especially with those who could not make it out to Vegas for NAB). Since our last show in Amsterdam, neuco has doubled in size and we will have our biggest ever presence on the floor so if you want to talk about your plans for the future or just to catch up with us, now is the best time to get in touch with us so we can book in a meeting.

Outside of the show itself, it is always wonderful to have an excuse to stay in Amsterdam and I would encourage anyone attending to book their flight home a few days later than planned so you have the chance to explore and take in some of the things that have made the city a hotspot for European travellers.

What are these things you ask? Come on, we all know what I’m talking about…it’s well developed cycling infrastructure of course! If you think I’m not serious then you have never experienced the joy of cycling round a major city without once being nearly sideswiped by a taxi or crushed to a fine paste by a bus at a junction, it must be experienced.

Not convinced, well OK there are other things to enjoy there, things a bit more enticing than bicycles. Yes, you guessed it, trams. Trams are the best kind of city mass transit and I will not hear a word said against them. How did this train sneak on to this road? I’m not sure but I’m not complaining.

Oh, oh yes and the art and culture and food and music and so on, but mainly trams and separate bike lanes.

See you at the show!

Every Wednesday we sit down with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

neuco’s Hot Companies to Watch in the Content and Media Space

If you are wondering which companies to keep your eye on within the Content & Media industries, then look no further!  

We have taken a look at the Analytics & Measurement, Broadcasters, Content Distribution/Production/Protection, Front End, Multi-Platform, OVP & TV Platforms, System integrators and Video Processing categories and collated the exciting companies trailblazing the industry right now. 

Analytics & Measurement 

We have found that companies are no longer looking for new users, but putting effort into retaining the users they already have an understanding how end users are engaging with content is more important than ever.  

Measuring end user engagement throughout the streaming media ecosystem is becoming front and centre for many organisations. Analytics are the cornerstone for success as video intelligence becomes a vital part of what broadcasters, OTT Platforms and Content Creators require for success. 

Broadcasters 

Broadcasters are constantly reformulating their work and relaunching to try and get it right. More and more broadcasters are adding OTT platforms, continuing to diversify to try and make it in the OTT world.  

These household names are seeking to recreate themselves, continue to push boundaries and bring high-quality entertainment to our homes. 

Content Distribution  

Content would be meaningless if we couldn’t transport it!  

We searched for the top companies in the Content Distribution space working hard on getting content from A to B in the most efficient, affordable and reliable way possible. Working hard, these companies are providing continuous innovations with Edge Content Delivery, promising faster and more efficient, agile and reliable delivery.  

These are the companies that empower the largest media brands in the world to be successful. 

Content Production 

With production being more remote and flexible than ever, we’ve hunted down the top companies within the Content Production space who are proving themselves.  

Covid-19 had a huge impact on many industries but gave the Content Production industry a shove out of necessity however, many companies are finding more flexible solutions integral to their continued growth. 

Video Production Solutions, MAM, Graphics, Virtual Solutions, Playout tools, Video Editing and much more, are all playing their part to bring sports and entertainment experiences to life.  

Take a look at the companies making strides in this area.  

Content Protection 

We believe your content is worthless if it is not secure.  

With security being at the height of importance due to video content needing to be stored and delivered across the globe, every innovation in security is met with innovation in piracy. 

These companies are proving they deserve their spot as a company to watch. 

Front End 

All your hard work is going to waste if your content does not have good discovery. In addition, users are not going to continue to interact with bad interfaces in this day and age!  

Your users being able to find and engage with your content across multiple devices is what every streaming and VoD provider aims for.  

Meet the companies working to provide the best interfaces and solutions to help your users engage with your content.  

Multi Platform 

Fibre and 5G are transforming our video, broadband and mobile connectivity and there are many companies thriving in this part of the ecosystem. 

These are some of the most ubiquitous companies around, providing TV, internet and communication services for almost every one of us. 

OVP & TV Platforms 

The industry is transforming from legacy and On-Prem to cloud and SaaS models, giving opportunity for these companies to grow and develop but, SaaS and cloud-based solutions are no longer the innovation – they are the standard! 

With more and more video experiences being powered by the Cloud, with FAST and SaaS here to stay, this part of the industry is dynamic and growing fast, with these companies being at the top of their game.  

System integrators 

With so many great solutions out there, sometimes you just need someone to bring it all together for you. Systems integrators provide you with the best-of-breed solutions to solve your problems. 

More and more systems integrators and vendors can be the same people and are providing a mixture of first and third-part solutions. With such a complex technical landscape, a trusted partner that provides technical solutions and advice is key. 

Powering sports streaming platforms, MPUs, Newsrooms and media centres around the globe, and enabling service providers to deliver live content to the end user, these companies are pushing this industry forward.  

Video Processing 

Efficient, high-quality video encoding may not be the most exciting of topics, but it is a fundamental pillar of the ecosystem. 

There will always be capacity limitations, so moving video data more efficiently is often the way. 

Production and distribution workflows, monetisation of content, growing audiences and putting video workflows onto the cloud, these companies are innovative and changing the way the ecosystem operates. 

Do you think we have missed any out? Or are you thinking that your business should be on our list? Then get in touch! 

The Current State of the Video Industry

In episode #67 of The Tech That Connects Us, we were excited to be joined by Wolfgang Zeller. He has worked for some of the biggest names in European Telecommunications and broadcast from senior infrastructure roles with UPC to working as VP of service engineering for Vodafone Group

He’s held key roles in video technology for over 20 years, and he now heads up Vodafone’s Video Centre of Excellence.

We covered so much in this episode, from the state of the industry through to how he sees video progressing and changing over the coming years.

We hope you enjoy this episode as much as we did recording it.

Are you excited by the current state of the industry?

Yes, of course! The ecosystem is changing, and different players are taking more important roles in the past. But, at the end of the day, we still have to deliver video to our subscribers, no matter what. You will meet different partners in the ecosystem with different roles, but it’s going to stay as it is – I’m certain.

But what do you think is the biggest lesson that the video industry can take away from this period of disruption?

I think if you look at it, everybody was very unhappy with their TV subscription model, and now, everybody is using third-party apps. 

So, I think we’re going to see a cost optimization exercise driven by our customer base. I think the idea is that you go direct to the consumer as the big provider and make loads of money – But I think it comes to an end slowly. And you can see it a little bit with Netflix already. 

Where do you see the biggest potential for content consumption?

Okay, so this might be a little far-fetched. But I’m really favouring if the self-driving cars – you can do a lot in them. 

You’re going to read the newspaper – and now people will watch a video. Maybe, another video device, with a different type of video – augmented reality, additional information, and so on and so forth. 

So, I think that’s what it is. And I break this all this down. What does it mean for us being in technology? It means “yeah, there’s going to be new devices and new types of infrastructures” – but, we need to make sure we deliver high video quality and it will have a myriad of new encoding technologies, too. 

So, there’s always something that’s a potential, especially if it motivates and drives people to consume video. 

What do you think will be the biggest challenge that it’s going to face the industry?

I think the challenge will be that you need to get the content to the people, and it will require a tremendous amount of bandwidth and capacity in any type of network. 

So, you have always these reports showing that consumption is peaking, and those reports haven’t changed over the last five to ten years. 

And, we’ll keep predicting, and people still building networks and consumers are still consuming the bandwidth and consuming a lot of video content. So, that’s going to be the challenge. And then, of course, you can be smart with encoding technologies, the way you deal with video.

You can listen to the full episode here.

Every Wednesday we sit down with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

How can the Content & Media sector be more sustainable?  

We were recently joined for another interesting episode of The Tech That Connects Us by Allan Delaurier, CEO at GLOOKAST, a company that develops tools to simplify digital media workflows by offering solutions to today’s most critical aspects of content productions and distribution.

How do you think leadership ought to look in the current state of the broadcast media industry? 

Everyone has their own individual talents and capabilities, but teamwork is the key. No one person can do everything. The focus should be on teamwork and an effort to want to succeed together.

What are the biggest challenges facing the industry today? 

A lot of players in the industry have downsized. The technical knowledge has dwindled; there aren’t a lot of people coming into the industry nowadays. Here in Canada, for example, schools would teach students about broadcast media and media entertainment, but all that is dwindling away. Which means a lot of graduates aren’t educated in how to get into the industry and the onus is transferred to manufacturers who like ourselves, to help guide clients through the difficult challenges and changes.

 What is it about your new role that really excites you? 

Cloud capability – the engine that’s driving progress. At GLOOKAST, we’re working to decide: Ok, where are we going to go, how are we going to get there, and how are we going to succeed? And because we’re software oriented, we’re transitioning very quickly into that type of business model. 

What do you think the future holds for content production and distribution? 

What excites me is the IP, the technology behind the capabilities. As we know, in the past, it transitioned from analogue to SD to HD and now 4K etc. But what’s happening is baseband is becoming less relevant, and IP is becoming more relevant. So, for example, say a football game is filed on a camera at 1080p that gets 3GB per second. But at home, a viewer isn’t watching at 3GB, they’re watching anywhere between 5 and 20MB   per second. So the quality is being compressed. In theory, the 3GB quality is good, but at home, you’re not seeing that. 

So, now you’ve got transport streams like NDI and STR with ingest-type capabilities, not just for playout. When I started in the industry 20 years ago, IP was just a management control solution, and it was primitive. Now the control of management is all IP that’s transporting over to the signal that we’re transporting on an IP as well. 

We’re going through a transition where we have the capabilities to run the NDI, the SRTs over IP. We know a lot of manufacturers out there already starting; companies in the camera industry are getting outputs in an IP contribution, for example. 

Nowadays we have cameras, even on our phones, that are good enough to record high quality content. What we need to figure out is how to get that content into our system, and that’s where GLOOKAST comes in; we’re solving the workflow puzzle by taking those different types of formats and different types of cameras and putting them into the workflow. 

How can the sector focus on being more sustainable? 

Power consumption is one area where it’s economically sustainable. Nowadays you can run more processes and do more capabilities on a single processing unit, you don’t have to buy a single purpose hardware unit to do one job. Whereas you can have one piece of hardware doing multiple jobs, which consumes less electricity. So, that’s an area where we’re all working towards sustainability. 

You can listen to the full episode here. 

Every Wednesday we sit down with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

The industry was back to ‘NAB’​ some Business

Finally…the industry was back out and meeting face-to-face for the NAB show, after almost two years away & hearing all about it over Zoom, we saw 52,468 + attendees make the journey to Vegas representing 155 countries!

 This was my first year in attendance and I must say, it certainly exceeded my expectations.

I thought I’d start this trip off with a bang, so we decided to do a Sky Dive in the desert, jumping 15,000 ft into the sand!! After ensuring Tegan went first, I was able to see the fear on John’s face before I was flung out into a 45-second free fall. (PS this is now a yearly tradition so all are welcome for 2023)

About 12 hours later, it was time for the show to begin…

 There was certainly a buzz in the air as 9:00 AM hit and individuals entered the West Hall, it was clear everyone was ecstatic & relieved to be back, team neuco included!

 Whilst I am not an engineer, It was brilliant to have a front-row seat to the technology which is fundamental to this industry, and begin to learn exactly how different companies utilise their tech stack, whether that be traditional hardware Cameras right through to learning about IP & Cloud solutions for Video & Content Management.

Topics of conversation which were hot amongst the West Hall were focused on Cloud technology, what Private Cloud looks like, and how can Cloud solutions help accelerate your business to the next level. Whether that is companies finally making the transition to becoming fully cloud-dependent or taking this one step further and beginning to pivot towards using a private cloud.

Furthermore, talking to individuals, it was clear that the industry is on its way to being fully recovered from the pandemic, as there are large amounts of widespread growth, from a sales, new product & hiring perspective.

It was really excellent to hear the importance placed on improving Diversity & Inclusion within this industry, but also the reasoning behind the lack of it. It’s no secret that this is a male-dominated industry-the men’s toilet queue is the best sign of this. So being able to hear about the solutions to tackle this from a grassroots standpoint, was incredibly insightful. I was particularly pleased to hear first-hand and learn more about how the Rise Group is advocating for this and creating new opportunities for Female broadcast professionals.

Growth!!! This was something which from a hiring perspective, is widespread throughout the industry. There is a real focus on strong commercial & engineering talent. This is split between smaller organisations now wanting to break into the US market or US companies wanting to tackle Europe or APAC as their new region of choice.

What does this look like from a hiring point of view?

Due to this high demand for excellent talent, it’s arguably more important than ever to ensure seamless and effective hiring processes. Speaking with companies it was interesting to hear how this has been a struggle across the last 18 months, as candidates are involved in multiple processes and have had more than one offer on the table.

A personal highlight for me was being able to meet face to face, with some of the brilliant clients & candidates whom I’ve worked with across the past 9 months. Being able to see the change I’ve made by placing individuals into a new organisation is incredibly motivating. Equally as fantastic, was all of the new relationships made with both clients and candidates!

Bring on IBC!!!!

Every Wednesday we sit down with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.