Category: Content & Media

Diversity is one of our core topics on The Content & Media Matters Podcast. On Episode 17 we were delighted to discuss it with Mark Billinge, who is a Technology & Operations Consultant with a background in the video and media industry. With nearly 30 years in the sector, Mark has a wealth of insights when it comes to how the industry has progressed in terms of diversity, which we explored on the podcast and here. 

How have you seen diversity and inclusion addressed over the course of your career, and why is it important for companies to get it right? 

In the Middle East we had huge diversity in our team. That was one of the things that really made it so fun and exciting, because the team was made up of people from different cultures and ethnicities all around the world. It was a really rich mix. Having many different voices, opinions and backgrounds in a team is a good thing, because different points of view give you a better understanding of a subject, so you can do better work. Having that diverse team helped us deliver. 

Is there anything you would still like to see change around diversity and inclusion?

I think a lot of progress has been made over the last few years, but there are still areas for improvement. One topic that’s been in the news for the last few weeks is the cost of childcare. It raises the question, how do you support young families and young mothers get back into work? There’s obviously an economic side to it, but it’d be great to see companies look at how they can support people with their childcare. That could mean offering daycare in the workplace or making it easier for mums to return to work after a career break. My wife took a long break after having the children, and she’d now like to get back into work. She’s finding it harder than we expected to get back in after an extended break. Companies need to consider people who have had extended breaks and the value they can bring. 

To learn more about diversity in the Content & Media industry, tune into The Content & Media Matters Podcast here. 

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

Since the release of Chat GPT 3, there has been a surge of interest in what AI can do. On Episode 16 of The Content & Media Matters Podcast we spoke to Ingo Hofacker, the CEO at movingimage, about how he sees this technology improving our industry. Here’s his take on how data, analytics and AI play a part in live streaming video solutions. 

There are two parts to these solutions. Initially it was more related to analytical AI’s potential for understanding how someone’s posture looks when they’re setting up the camera. The AI was able to provide feedback on ‘Is that a good posture? Is that underpinning your message at a medical level? Is it contradictory to your advice on wellness?’ 

I’m a big believer in this generative AI. I think it’s premature, but I certainly believe that in five years time we will see the applications of it for video. I think we’ll be able to take a boring text, and say, ‘Can you please make a fancy video out of this, with an avatar that looks like me?’ and that will be doable. 

I spoke to an artist last weekend, a sculptor actually, and he admitted that he didn’t see how generative AI could be a competitor to him. I do believe that there are programs out there who can write poems that very few people – if any – can really distinguish from a poem that comes from an actual writer. AI doesn’t have arms yet, so the sculptor might be a little safer, but there are other challenges for creatives. 

AI has capabilities that can be used for a lot of tasks, which from a business perspective makes a lot of sense. We have to keep an eye on it as it evolves. We are not currently running POCs on it, because the generation of videos that it’s currently creating don’t quite match the market, but they’re not far out. They’re not in the distant future.

We’ve got so many exciting things that AI is working on right now, and so are we. We’re preparing ourselves for that next round.

To learn more about how video streaming is changing, tune into Episode 16 of The Content & Media Matters Podcast here. 

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

Content is a rapidly expanding industry, with huge numbers of platforms and creators all vying for exposure. With vast amounts of money to be made, it’s no surprise that it’s such a popular industry. 

On The Content & Media Matters Podcast we were joined by Simon Miller, who until recently was the MD at Gracenote International Metadata for Product Sales. Simon is an energetic Newcastle United fan, who was previously the Global Director of Sports Specialisation for Grace Knight, CEO of Betfair TV, Head of International and Online Marketing for Ladbrokes e-gaming and the Commercial Executive Producer at Bloomberg TV Africa. 

With such an extensive career in the entertainment industry, we were keen to hear his perspectives on the growing global commerce that’s coming from the Content & Media industry. Here are his predictions for the coming years: 

In the betting industry – which is, in some ways, the ultimate example of commerce emerging from the back of content – if you can’t see it, you can’t bet on it. We relied on content to run our business. That’s why it’s essential to provide excellent video services to the major betting platforms, because it’s those videos that people can bet on. That video can be football, horse racing, table tennis… It can be all sorts of things, but the point is to get the videos in front of people who are interested in placing a bet. That’s an industry that’s often at the leading edge of commercialising content, and it will continue to be there. 

As the demand for profitability is becoming more and more prevalent, advertising and e-commerce becomes increasingly relevant. The industry has long considered this, and in some ways it’s not a new idea. Selling what Jennifer and friends were wearing after a piece of content was released is almost a cliche in the industry that goes back well over 20 years. 

When it comes to valuing the industry, there are a few things to consider. Look at what’s happening in China, where the e-commerce industry that’s been created off the back of content is worth in excess of $400 billion, compared to the US equivalent only being $40 billion. Now, some of that difference can be explained by some basic building block differences between the way the media and those two markets work. I’m not suggesting that you always compare like for like, but nevertheless, I think it’s a clue that many companies are looking at how they can replicate some of the e-commerce giants in China. 

Technology is always evolving the ability to push messages at people. Those messages can be information, they can enhance the viewer’s experience or they could be e-commerce messages. As more and more people watch video on small individual devices, which are naturally far more interactive, e-commerce can grow off the back of that content. What’s going to happen is that e-commerce platforms will learn the difference between different types of video format and the different needs that those videos fulfil, and understand that e-commerce is only relevant in some of those. I think that growth is going to happen, but not everywhere. The technology will enable it and grow it in really specific areas. 

To learn more about the growth of e-commerce off the back of content, tune into The Content & Media Matters Podcast here. 

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

Cloud technology has been rapidly adopted by various industries, including Content & Media. On Episode 13 of The Content & Media Matters Podcast we spoke to Steven Stewart, the Chief Operating Officer at Take 1, about how this technology is transforming the industry. Steven’s experience includes positions in the BBC, advisory board membership for Rise and serving as Vice Chair for the Royal Television Society, making him an ideal person to provide insights on the subject. 

What do you think it takes to make a transformational project successful?

I think it takes vision, and you need to know what you’re trying to transform to. It’s no use just saying, “We need to transform the business.” You have to work with your team at board level and an operational level. Taking people through the transformation is important, because people generally don’t like change. Usually when you automate a process, people worry that their job is on the line. Taking them through the transformation means assuring them that that’s not the case. People’s jobs become more interesting when you automate processes, so transformation becomes a process of bringing your team across to new departments where they do less mundane work, because the automations are doing that for them. It also allows the business to grow rapidly, which requires new people coming in, as well as keeping the old people. The key to successful transformation is having that vision and taking the team on the journey with you by giving them opportunities, and listening to what they’ve got to say, and doing things for the right reasons. 

Why do you think cloud and SaaS based platforms are so attractive and interesting to the broadcast and media industry?

The cloud isn’t really a thing, it’s just someone else’s datacenter. The reason why SaaS or other people’s software sitting on the cloud is so interesting for broadcasters is because things are changing so quickly. You used to build a broadcast centre, and you’d spend millions of pounds, but you’d have to write off the capital investment over five or 10 years. If you ask somebody nowadays, what their business will be doing in five years, they’ll throw their hands up in the air and say, “We don’t know what it will be doing next year, let alone in five years!” Being able to hire those services rather than paying out for something that won’t last is incredibly lucrative. 

For example, if you want to launch a live channel that’s going to last for six months, because it’s broadcasting a particular sport season for example, you can launch it, run it for six months, then you turn it off again. Then some other organisation will use that cloud technology for their project. Most big companies are not just brands, they’re media brands. They have YouTube channels, they are broadcasters, they’ve got content they need to distribute worldwide to both their customers and their stores. Cloud tech is enabling that distribution without the massive upfront costs. 

Are there limitations that mean it’s not right to do a big transformation or move over to a cloud or SaaS based system?

You need to look at the problem you’re trying to solve. Let’s use the BBC as an example. If they have 20 million viewers watching the terrestrial service all day every day, then that’s a really efficient way of distributing that content. That’s not the reality anymore. You might have the odd show that gets four or 5 million, 6 million like Traitors. But at three in the morning, you might only have 10,000 people watching stuff, but the transmitter power being used is exactly the same. They don’t turn the transmitters off anymore, they leave them on. Therein lies the problem. 

Sustainability is going to be the focus for a lot of companies. There’s obviously advancements like moving from 2k to 4k, then 8k or HDR etc. The quality is as good as it needs to be for what we’re doing at the moment, but there are some really scary statistics that between 1 and 2% of all the world’s energy is used for streaming TV. That’s the same as all the aviation industry around the world put together. That’s something that we need to change. There’s an organisation called Greening of Streaming who are doing some really cool work in that area. 

There’s another statistic that says around 90% of all the packets that are generated to make streaming TV work go unconsumed. That’s another big issue with old systems. We have to make the solutions to these issues into a business case. I would love Netflix to save the planet. Imagine if you had a big dial on your Netflix where you could turn down the quality and pay less for it. If I don’t want to watch Friends reruns in HD, I just want it at a lower bit rate, then I’m going to save money. If you turn that down, Netflix saves money on their data centre processing and you save money on your electricity bill too. Now there’s probably loads of different technical reasons why that can’t happen, but imagine if we as an industry started creating that kind of solution. It would change the world. 

What problems are we currently facing as an industry, and how are we creating solutions to them? 

The problems we have are around measurement and making the devices consumer aware.When you go to tech shows, you still see the latest big thing with all these LED volumes. And has anyone done the measurements of all the power it takes to run a studio of LED volumes? How does that compare with driving some trucks to the real location? Now, logically, you’d think the LED volumes must be more efficient, because you’ve got fewer people travelling around. But has anyone ever done the sums? People should focus on measuring that kind of thing. 

People like the BBC are setting up sustainability requirements for their providers. I think the big players are leading the way with consumption, which is going to change the market for these huge pieces of technology. At home, you don’t put all the lights on all the time and boil cyclicals in the driveway. As an industry though, we have been doing that just to drive quality. Let’s turn the lights off. There’s no downside to that. 

To hear more about improving the sustainability of technology in the broadcast industry, tune into The Content & Media Matters Podcast here. 

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

On The Content & Media Matters Podcast we spoke to Alaina Hall, the Vice President of Global Account Management at JW Player, about her experiences as a senior woman in the technology industry. Alaina’s career started at Z Media before progressing into media, where she has spent the past five years working her way up from a Senior Account Manager up to the Vice President of Global Account Management. She shared her experiences of progressing in the industry as a woman, and gave us advice about improving diversity in the sector. 

How have you experienced your career as a woman in technology? 

Over the years, it’s definitely gotten better. I was the first woman in our UK office, which isn’t a judgement, just a reflection of the time and the place. We were a very small presence here, so when I came over and became a leader, one of my main priorities was hiring other women to join my team. I focussed on helping the other sales leaders find the right talent that was also different. There are less women in leadership in tech, and that’s been an underlying thing throughout my career. I’ve tried not to let it prevent me from moving forward or wanting to do more, or take on new projects, etc. It’s always been an underlying fact that I’ve had to navigate. 

Why are there so few women in C level positions? 

It’s a chain of events that starts when you have less women in individual contributor positions. Your funnel gets smaller as people move up in their careers to become leaders. I also think there is sometimes a gap in women continuing along that leadership track when they have children and take that leave. It creates a gap when they come back into it, because they take so much time off. Maternity and paternity leaves can also be a factor in helping that person progress into leadership positions. The buzzword ‘imposter syndrome’ has some truth behind it, because sometimes women don’t think that they can get to that level in their career. It’s our job to encourage people who want to go down that path. 

Why should organisations address that imbalance and get women into leadership?

If you do have more different types of leaders, people from different backgrounds can look up to someone like them. They see that this company does support different types of leadership, so they will aspire to be in that position because they know that it is a possibility at that company. When people are interviewing, they look to see what kind of people the company has in leadership positions, and that encourages them to join a company.

Diversity, equity and inclusion is all about creating a safe space for these types of conversations. If companies create a space to have difficult conversations about why they don’t have women in leadership, that at least shows that they’re open to learning. We’re all just trying to do our best. We’re all leaning on each other to understand how we can do better.

How can companies get more women into leadership?

It all comes down to changing the culture of a company. You have to go through a process of educating people on why this is important, why you’re talking about it and how it is going to affect your company’s goals. Typically that’s because D&I helps companies retain and attract new employees. Start with small programmes. Bring those values into a review cycle. It’s not just on stats of how you’re doing against your targets, numbers and KPIs within your job. Are you also following company values and principles that are inclusive? Have more open conversations and learning labs so that people can understand what it means to be inclusive, what microaggressions look like in the workplace etc. Small things add up over time to change the way that the company culture evolves. 

Tying it back to the business is really helpful because programmes like DE&I get scrutinised from a budgeting and time perspective. Everyone knows it’s the right thing to do, but how do you justify spending your resources on it? If the company takes it on, they need to be able to tie it back to that return on investment. Understanding how D&I is going to make the company more profitable will help you justify that spending.

Do you have any advice for somebody who is a minority in the workplace? 

It sounds generic, but don’t give up on it. There’s always going to be setbacks or people who discourage you as someone in a minority. You might really like the product or the company that you’re working with, but there’s some other stuff that is prohibiting you from progressing. Keep pivoting and figuring out ways around those obstacles. Ask for help. There’s probably someone at the company who has been through something similar, who would be open to sharing advice on how they tackled that problem. Keep going and pursuing whatever next step or ambition you have.

To hear more about diversity in the industry, tune into The Content & Media Matters Podcast here. 

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

Diversity is an important topic for us as recruiters. We regularly talk to guests of The Content & Media Matters Podcast about diversity in the industry, but in this episode we got more in depth with our special guest, Laura Blaisdell. Laura is the Director of Talent Acquisition and champion of Diversity, Equity and Inclusion at Avid. For the last five years she’s been helping them secure top global talent and deliver on their commitment to diversity and inclusion. 

Alongside being a Director of Talent Acquisition, you’ve got diversity, equity and inclusion in your job title. What’s the motivation behind that?

Companies know that diversity matters, but most of them don’t understand what it means. It’s more than having something at the bottom of your job posting that says ‘we’re an equal opportunity employer’. At Avid, we really wanted to show that we’re a place that not only celebrates diversity, equity and inclusion, but is also focused on driving innovation and a high performance culture alongside that sense of belonging. 

We know that more diverse companies perform better; that’s the business case. Years ago, that’s what we had to sell to get programme funding, but now leaders and business partners understand that you have to mirror your customer base, and the media and entertainment industry is incredibly diverse. It’s a combination of wanting to make sure that we’re finding the most diverse talent with sourcing the best skills, experiences and perspectives that we can. It’s not just about how somebody identifies themselves, it’s diversity of thought. The best way to bring the top talent in is to create an environment of belonging. We’re putting our money where our mouth is. I’m leading that function because it’s tied to the talent attraction function. It’s given me the opportunity to partner with our leaders to infuse that sense of belonging and equity into everything we do, from our hiring process to our employee incentives, mentoring and succession programmes.

What changes have you seen in recent years for topics like diversity and inclusion? 

I see common themes surrounding branding, inclusivity and hiring processes being talked about in relation to diversity. There are very specific things that each organisation has to focus on depending on their niche as well. We’ve prioritised what we call our education forums, where we invite all employees to talk about things, and we schedule them in all of the different time zones to make people feel included. We’re focused on things like how we benchmark and identify what our goals and hiring stats are. This year, we’re really excited that we’ve kicked off a women in technology mentoring programme. Not only do we have women engineers in the company, but we’re enabling allies like male engineers to share their knowledge with a younger female in engineering or somebody like myself, who’s not an engineer, but I am a woman working in technology. That’s the kind of active and intentional change that we’re starting to see in companies now. 

What would you change about how the industry attracts and keeps diverse talent?

It really has to be a top down commitment. When I accepted my position we had a 100% male executive team. I agreed that I would come on board full time, as long as I could put in place programmes and policies that supported D&I efforts. By the end of the first year that I was in my role, which was 2018, we hired a female CMO and a female CHRO. We went from 0% to 40% females on the executive leadership team. That showed that it can be done – we don’t have to hire the first person that meets the requirements, we should be actively looking for diverse candidates to fill the roles. I told our leaders, we are not going to make a hiring decision until you have seen an inclusive slate of candidates. That’s my responsibility, while theirs is to choose the best candidate. 

It’s not enough to have an inclusive slate of candidates, you have to have an inclusive panel of interviewers as well. That’s steering the committee I’ve built for D&I. I’ve gathered about 15 people who are all committed to being part of the interview process, whether or not it’s their function, because they can provide diverse perspectives. If you’re a female interviewing with an all male team, then we’ll bring a female in from the DNI steering committee to talk about their experience with the company. Candidates have responded really well to that, and that’s what I want to see more of. 

To learn more about improving diversity in the industry, tune into The Content & Media Matters Podcast here. 

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

As our world becomes increasingly reliant on technology, we have to consider the environmental impact of our consumption. On Episode 12 of The Content & Media Podcast we spoke to Kristan Bullett about how we can promote sustainability in our industry. Kristan is the Founder and CEO of Humans Not Robots; a remote-first startup developing an analytics and observability platform, which works to reduce the environmental impact of online video. 

As an industry, there’s a lack of awareness regarding energy consumption in streaming versus broadcast. How do you think we can change this?

Bodies like Green Streaming are doing a great job of raising awareness. They had an event at the House of Commons last year and a couple of good media interviews that offered an understanding of the significant environmental impacts of video. As consumers, we like to make sure our pockets are comfortable, but that often comes with an environmental cost. I’d like to see companies like Netflix showing that by going down the UHD subscription route, you’re having a negative effect on the environment, because of the additional encoding and CDN storage costs. They could offer packages that cost this much more, but are responsible for producing this much less carbon. It would be good to put cost side by side with the environmental impacts from a consumer perspective.

Why is it so important for workflow and analytics to be more sustainable throughout the broadcast media industry?

As an industry, we like to say that we’re very data-driven. I don’t think that’s the case. If we’re going to reduce our carbon footprint by 10% we have to stop doing some things. But, you need to be able to measure your impact to actually achieve those goals. My first point is to continue to advocate for a data-driven approach. I don’t think anyone’s really doing that. Loads of organisations jumped into the cloud, because they wanted to believe in the hype of reduced infrastructure costs and cheaper usage patterns, but they’ve had their fingers burned by it. People are moving back out of the cloud, because actually, for whatever their use case is, it didn’t make sense. Taking a data driven approach would have helped them wrap that understanding into a safety net before taking action. So I’m an advocate for data driven analytics rather than sustainability.

How can supply chains in your work be cleaner, faster and cheaper?

Everyone likes things cheaper, so there’s already a desire to pay less for things. The problem is that we’re focused on getting suppliers to charge us less, not optimising our processes so that we use less. We should do both of those things. In the usage based world though, where’s the incentive for a supplier to help you use less? There isn’t one. Lowering your own resource utilisation will save you money and use less resources, which is a win-win situation.

How do we turn these discussions into action?

There are a couple of pieces of legislation coming in the next year that penalise big companies if they don’t focus on their environmental impact. Unfortunately, that seems to work. If you hit them with a stick, they’ll try to do something about it. It would be brilliant if we could turn it the other way around. Wouldn’t it be great to have a top 100 Clean Companies list that people would try to get on? That would actively support companies who are working towards a cleaner future. 

To hear more about improving your environmental impact within the industry, tune into The Content & Media Matters Podcast here. 

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

Diversity is a regular topic on The Content & Media Matters Podcast. On Episode 10 we spoke to Megan Wagoner, the RVP of Media & Entertainment at Bitmovin, about how to develop a DEI initiative in your company. Meghan advocates for diversity and inclusion within the industry, and serves as Vice President on the Board of Directors for Women in Streaming Media, making her the perfect person to speak to us about DEI in the Content & Media industry. 

Why is a diversity, equality and inclusion initiative still needed in 2023?

It’s still blatantly obvious that ours is not a diverse industry. The good news is that we’re starting to see more diversity, but we still have some ways to go.

As a hiring manager, I see a lot of resumes, and there are very few women that I have found that are qualified. The issue isn’t that we’re not picking women, it’s that they’re not being brought up to know that this is an option. We need advocacy at a much earlier stage. A good friend from my MBA class said, “I hire based on skill and who’s the right fit. Why does diversity have to come into it?” 

That made me realise that you have to have the right candidate pool. You need to have people who are willing and able to do the job. You can’t hire someone just to fill a diversity quota. If you do bring in a diverse candidate, they’re going to bring a new perspective and experience, which will result in a better company – but they need to bring in relevant skills and experience to the role as well. 

It’s so easy to stereotype when you’re looking at a resume. Just from a person’s name, you can make assumptions about their gender and nationality. It’s essential to strip away the stereotypes and remove that unconscious bias. Hiring should be skills-based, so it could be 100% anonymous. Instead of going on LinkedIn and identifying who a candidate is, you should look at their skill set instead. 

There have been so many women that I really wanted to hire because I could see their potential, but they weren’t the most qualified candidates. I knew we could coach them, but we didn’t have the time to do it. We need to get out there and talk to girls in high school and universities, and we need to be telling people, “Hey, this is a really fabulous industry, and it’s something that you can do anywhere.” Flexibility is a big thing. If you’re a lawyer in Australia, you can’t just move to another country, because the laws are very different. The content industry is almost universal, so it opens up this whole new world of opportunity. 

We will start to have a pool of rising talent that is able to get those C-level seats. I want to see women represented at the highest level. You see most female leadership in HR and marketing, but I want to see that in tech. Women are so smart with operations and analytical thinking, so they’ll be able to push the envelope in terms of what’s available for the next generation. 

What should a company leadership team be doing if they want to develop a Diversity and Inclusion Initiative? 

Social media advocacy is phenomenal. Liking and interacting with content is a great start, especially if you add your two cents and a comment. Not many companies have the resources or the budget to be able to allow somebody to do the DEI full time. Oftentimes, it’s a volunteer position within a company that you are adding to your current workload, without an additional payment. It’s another different hat to wear. 

If you’re in that position, know that you don’t have to do it all at once. You have to be able to take baby steps. Find a group of people within your company who are passionate about inclusion, and form a committee. You’ll need to strategize in a top-level way at first. Consider what you want the company to represent in terms of diversity. Do you want to make sure that everybody in your audience is represented? Do you want a diverse tech team? Look at the demographics of your company, and see if there’s a gap or difference in the ratio of gender, race, nationality, etc, then start by addressing that. It doesn’t have to happen overnight. 

It needs to start with recruiting. You don’t have to hire somebody because of their characteristics, but you do have to be open to it. Take those blinders off. It might mean that you take a little bit longer to recruit a new team member, because you’re looking for someone who is a great fit and brings a different perspective to the team, rather than just hiring the first great fit you find. You need to be able to see the candidates for who they are and who they can become. If women or minorities are underrepresented, you should be looking for another way to get them into the company. You should be hiring with the idea of parity between everybody.

To hear more about developing a diversity, equity and inclusion initiative in your company, listen to The Content & Media Matters Podcast here. 

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

We have been seeing a massive shift from linear to digital consumption over the last few years. On Episode 9 of The Content & Media Matters Podcast we spoke to Julie Mitchelmore, the Vice President of Digital at A+E Networks UK, about how that shift is affecting the industry. Julie’s career began at Sky, where she moved from Presentation Scheduler to Head of On-Demand planning, giving her a depth of insight into our topic. 

How has VOD changed throughout your time in the industry?

It’s like moving from being a mistress to a wife. It’s a bit on the side. VOD was a side to the main event for years, but these days, digital streaming is becoming central to entertainment companies.Customers being able to watch what they want, when they want and where they want is changing how we’re all consuming content. What’s changed is the industry’s flexibility to satisfy those customers where their viewing needs are. 

Having spent your career working within this space, what’s your take on how attitudes have shifted when it comes to going from linear to digital?

It’s been a journey to bring it more into focus. It’s not about this massive shift or big upheaval, it’s really about diversification and making sure that we are hitting the customer touch points, wherever they are. Linear is still incredibly important, and you could argue that it’s having its own reinvention. It’s all about getting content where people are watching. It’s a shift. At the heart of things, you have your brands, your content, and your trusted customer touch points. It’s less about linear turning into digital and digital taking over the world, and more about being in the right places to get your content or brand where it matters.

How do you see the future of the nonlinear space changing?

Is such a big question, isn’t it? It’s the age old question of visits; are there going to be multiple entrances? Are things going to get merged together even more? Platforms like Sky are doing a fantastic job at bringing everything together under one roof for people who don’t want to pay for TV. There are also smaller companies who are forging their own path for those outside of the kind of paid TV industry. That’s a blend of aggregation versus the independent route, which is interesting to see. Discovery is still continuing their partnership with Sky, which I think is setting the tone for the industry. Everyone needs to look at partnerships, because they will be a focus going forwards to help businesses thrive and provide the broadest reach possible for customers. 

What’s your take on linear TV’s place in the industry?

I think this question really summarises what a lot of us have been talking about in the industry. I remember when I was at college, my media teacher said that the music charts were dead. It was changing in a very similar way to how linear is moving. The music industry is more vibrant today than it ever has been, because of the way it’s managed to diversify into the digital space and move from Top of the Pops to Spotify. Music at its core is as popular as ever. We need to find the evolution of making content available in different places and different ways. Linear is having that evolution, but it will always be a place for certain types of content. Whether it’s Love Island or sports, live TV will always have its place for people to come together for those water cooler moments.

To hear more about the changes happening in the Content & Media industry, listen to The Content & Media Matters Podcast here.

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.     

Leadership is an essential part of any industry. On Episode 8 of The Content & Media Matters Podcast we spoke with Lionel Bringuier, the EVP of Product & Engineering at Videon. Beginning his career as a software engineer, Lionel has since worked across various technical and product leadership roles. He shared his insights on how to be a good leader and get the most from your teams. 

What do you think it takes to become a successful leader of a team and more strategically?

I’m becoming a better manager every day. It’s not something that you can learn at school because you always have to adapt to the people you’re working with. When we’re talking about leadership, we tend to see more leaders as mentors. My job is not necessarily to lead the team, but to provide guidance for them. I’m there to eliminate all the blockers from anyone on my team so that they can be as efficient as possible. That means that they don’t get distracted or sidelined by things that don’t really matter, which allows them to be successful in their jobs. Leaders need to know the path forward and what problems are in the way, then make sure that the whole team is laser focused in that direction. 

It’s really important to have a diverse team too. It makes you a better leader if you have diverse opinions and ways of thinking on your team, because it’s always good to be challenged by people who have different experiences, backgrounds and cultures. That opens up new possibilities that you wouldn’t necessarily see if you were just thinking by yourself.

How do you motivate people to go the extra mile in a sustainable way?

When you’re working on something that is completely new or unique on the market, it’s extremely motivating and rewarding for the team. You’re making history, you’re changing things, you’re solving problems with out of the box thinking that nobody has explored before. I am an engineer at heart and I’m very motivated by technology. Because I’m leading technical teams, I tend to think that people on my teams are also motivated by new technology and doing something innovative that nobody else is doing. There are civil aspects – you can obviously have cultural problems or salary problems on a team – but if you work on something that is unique, that will motivate people by itself. If I’m spending 8-10 hours a day working on something, I have to be passionate about it. I have to wake up every morning looking forward to the day.

What would be the one piece of advice you would give to someone entering the industry today?

I would echo what Steve Jobs said; “be foolish, be hungry.” Never take things for granted, always try to do new things and be innovative. Think big, think long-term. When I started to work on voice over IP and video over IP, people said there was no point trying to sell services on something as unreliable as internet networks. When I was creating the first OTT origin server I thought that pitched-up delivery would be the future, but people said there was no point trying to do high quality content on IP. People said they’d never pay for Netflix because it was a DVD rental company at the time. Never be short-sighted or focussed on the current limits you have. Think big and be hungry for trying new things, because that’s what pays off. It’s more rewarding if you really believe in what you do.

To hear more about Lionel’s work leading in the industry, tune into Episode 8 of The Content & Media Matters Podcast here. 

We sit down regularly with some of the biggest names in our industry, we dedicate our podcast to the stories of leaders in the technologies industries that bring us closer together. Follow the link here to see some of our latest episodes and don’t forget to subscribe.