Senior Customer Success Manager / Singapore and Manilla

Senior Customer Success Manager / Singapore and Manilla
Jobs > Senior Customer Success Manager / Singapore and Manilla / Singapore and Manilla
Singapore and Manilla
Cyber Security
Technical
August 21, 2025

About the Role:

This is a strategic role supporting the expansion of a cutting-edge mobile security platform across APAC. The successful candidate will manage a portfolio of 25–40 enterprise customers, guiding onboarding, driving adoption, and ensuring long-term success and retention. The role includes renewal management, upsell identification, and high-level stakeholder engagement across key industries such as banking and aviation.

The Company

A high-growth, AI-native platform protecting over 4 billion users globally, this business offers the scale of an established leader with the agility of a growing tech company. Backed by strong funding and highly engaged leadership, it combines technical excellence with real market traction in mobile cybersecurity.

Benefits & Opportunities

  • Be one of the first hires in the region, with a clear path to leadership as APAC operations scale.
  • Work with a no-code mobile security platform trusted by major global enterprises.
  • Collaborate directly with senior leadership, including the CEO and CCO, in a visible, high-impact role.

To be successful you’ll need to have…

  • Experience in Customer Success or Account Management within cybersecurity, mobile security, or a similar tech domain.
  • Proven success managing enterprise clients across APAC, particularly in regulated or strategic industries.
  • A strong background in renewals, upselling, onboarding, and driving feature adoption.

Interested to know more?

Reach out to me at callum@neuco-group.com or call +44 20 3807 1074 for an initial discussion.

Key words…if all these are resonating, this could be the job for you!!

Customer Success – Account Management – Mobile Security – Cybersecurity – APAC – Enterprise Clients– Renewals – Upsell – Onboarding – Stakeholder Engagement – CSM – No-code Platform – CI/CD – Regulated Industries

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